Terms and Conditions

All gift voucher(s) are subject to terms and conditions.

Redemption of a gift voucher is subject to availability at the time of booking.

The original gift voucher must be presented at Sofitel Gold Coast Broadbeach or at the corresponding venue that it was purchased for.

Hotel Voucher(s) and Accommodation Package(s) are valid for three (3) years from the date of issue. Bookings must be made directly with the Sofitel Gold Coast Broadbeach reservations team on +61 (7) 5592 2250 and advising of the use of gift voucher. Please note that ‘black out’ dates may apply and this voucher remains subject to availability. Some event and peak periods may be excluded.

Restaurant Voucher(s) are valid for one (1) year from the date of issue. The gift voucher may only be used at the corresponding venue that it was purchased for and entitles the bearer to food and beverage to the value specified. Bookings must be made directly at the corresponding venue and advising of the use of the gift voucher.

The gift voucher will not be extended past its validity date.

The full amount must be redeemed on a single occasion. The gift voucher amount is not transferrable and cannot be redeemed for cash. No credit or change can be given on unused amounts.

Should the total spend be more than the value of the gift voucher, Sofitel Gold Coast Broadbeach or the corresponding venue that it was purchased for will invoice for the difference.

The gift voucher(s) are not refundable.

The gift voucher(s) are not valid for gaming machines.

The gift voucher is not replaceable if lost, stolen or destroyed. Vouchers that have been altered in any way will not be accepted.

Sofitel Gold Coast Broadbeach reserve the rights to amends these terms and conditions from time to time without prior notice. Any amendment will be effective immediately.